学进去

It happens in every disaster (灾难): For those in need, people often donate (捐赠) things that turn out to be more of a trouble.

Juanita Rilling remembers it happened in 1988 when she was a disaster expert trying to help people suffering from a hurricane (飓风) in Honduras. “One morning I received a call from one of our logistic operators (物流运营商), and he explained to me that there was a plane carrying medical supplies that needed to land,” says Rilling. “But the ground was full, with lots of donations that no one had required. The plane—full of needed supplies—had to find someplace else to go. And it ended up stopping everyone’s plans by about 48 hours, which is important time in a disaster.”

Rilling now runs the Center for International Disaster Information, which is trying to make sure things like that don’t happen again. So when Superstorm Sandy hit, Rilling’s group started a project to encourage money donation. “Even a small donation can make a big difference and can quickly become exactly what people affected by a disaster need most,” Rilling says. But despite this, donators do that over and over. About 60% of the things donated after a disaster couldn’t be used. Often it’s old clothing or food.

Meghan Hara, who deals with kind donations for the American Red Cross, says she knows that some people are careful with giving money. And she doesn’t think that the need to give something concrete (实物) should be completely stopped.

“Part of what people are doing is that they’re helping, and they’re trying to help. What we need to work out is how to effectively deal with that,” Hara says.