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Your boss tells you that you did a bad job. Your coworker criticizes you in front of your whole team. Ouch! It's not easy to take criticism, no matter who it comes from. But, it is easy to ____ the blow when you offer criticism to someone in English. Merely by altering your wording and your attitude, you can help someone grow instead of making them feel __.

Phrases like "You’re wrong! ” and “Your presentation was terrible!" have no place in effective __. In fact, it's best to leave the word "you" out, if at all possible. __ attacks make people feel defective, and then they won't really listen to anything you have to say.

Before starting with the criticism, warm the person up with __ .If you are discussing their work, find several things you truly like about what they have done. For example, "I enjoyed your presentation today. You presented a lot of good and helpful information in it, and I can tell you put a lot of effort into it. I appreciate your hard work." This will lower their __ and make them feel appreciated.

However, a short __ compliment followed by "but" such as “It was a helpful talk, but you really need to improve your presentation skills" won't do much to help the process. After you’ve shared your compliments, allow them time to be __ . As a matter of fact, __ following your compliment with a “^,but” will destroy all you've tried to accomplish by making your __ seem false and insincere.

Remember that the goal of constructive criticism isn’t to make the person feel terrible: it's to help them grow. Instead of directly __ the person, try to get the message through to them in the form of light-hearted advice. Phrases like. "Next time you might want to…” or “I find it helpful to " can __ the blame while still leaving an impact: "Next time you might want to give a little more attention to the audience. I find it helpful to look people in the eyes while I am speaking"

People can't change overnight, especially if they don’t get detailed __. As you might have known, __ saying “you need to work on your presentation skills “won’t help a soul! Be detailed in your advice! Show moderation when you criticize anyone and keep in your mind that over-criticism can easily __ people. Remember, you want them to keep trying and improving. Don't leave them feeling defeated'